Frequently Asked Questions

GetOnIt.co.uk are based in Bournemouth Dorset and specialise in designing websites for businesses in Dorset and Worldwide. We are completely transparent in our pricing structure and even post our web design prices on our website.

Below are some of the more frequently asked questions but should you have a specific question about Web Designers in Dorset then please either Click Here to contact us or see the link (above right) to talk to one of our support staff live right now.

 

   
Q. How much is it to maintain a website and are there any hidden costs.?
A. With GetOnIt.co.uk there are no hidden costs to any website project. We use a system of Bronze, Silver, Gold and Platinum levels for our base websites plus all and any extra elements that you may want on your website will be clearly quoted for and can usually be viewed on this website. There are two costs that are ongoing to keep your website live. These are dealt with on an annual and bi-annual basis. These are your web hosting costs and domain name registration respectively. Currently domain name registration is every 2 years from date of registration. The hosting costs are paid yearly to GetOnIt and do vary depending on the type of website you have. See our Prices Page
 
   
Q. So what is domain name registration and why do I have to pay every 2 years.?
A. Your domain name was either bought for you as part of one of our packages or you may have bought it yourself through another company. The reason why you have to keep paying a fee is to effectively keep it 'Live'. Many people have bought a domain name (i.e. MyCompany@BigISPnet.co.uk) and have subsequently let their registrations lapse. This means that this "Name" is then available for anyone worldwide to buy. Should they do so this "Name" would then become their property. The reason you keep paying a 2 yearly fee is to keep this name "ACTIVE" for you.
 
   
Q. What is Hosting and why do I pay a yearly fee.?
A. Hosting a website is essentially the amount of space your website takes up on the "Host" computer. Our computers are in Tele House London. Each one can only hold a certain number of websites. In order to keep these computers running we need to charge an annual fee. These fees are set and are directly relevant to the type of website you have with us. For instance a small website (1 page) will have only a small fee and a larger website with database and e-commerce facilities will have a proportionately larger fee. 
Furthermore... there are many free servers out there but there is a greater price to be paid, such as... Your website may have to display several banner advertisements in a heading space (you will not have a choice about this) + with so many websites being hosted on the same computer, this slows down access to your website considerably. This is frustrating for viewers and there is no support or maintenance in the (likely) event of computer shutdowns or crashes etc...
 
   
Q. Can I upgrade my basic web page to a full blown website.?
A. Yes you can. Simply call us with your requirements and we will let you know the costs involved. These are normally lower than our standard packages because we have already done some of the work for you in your basic package. Should you choose to, you can upgrade the website yourself or use another web company to upgrade your website. We will still host it for you but you will need additional elements such as FTP access to your web space in order to upload the new website. (Charges may apply for FTP access or domain transfer)
 
   
Q. So what is FTP ?
A. FTP is an upload program which can access the host computer and upload your latest additions or changes. You can download free program's to do this off this internet. Or Call For More info 01202 298882
 
   
Q. Can I have an automatic response message if someone sends me an email
A. Yes you can - we can set up an auto responder from your POP 3 mailbox to automatically relay a message to your sender. Normally this consists of "Have received your email and will be responding to it soon. cost for this service: A one off £15+VAT administration charge.
 
 

If you do not see the question you needed answering here then please either email us, use our contact page or simply click on the Live Support icon at the top of the page and we can speak to you right now about your Website Design requirements.


GetOnIt.co.uk
Award Winning Internet Design Team

Studio 2, Keystone House, Exeter Road, Bournemouth BH2 5AR

T. 01202 298882 |  F. 01202 298883